At ShopBiga.com, your privacy is important to us. This policy explains how we collect, use, protect, and disclose your information in line with the Nigeria Data Protection Regulation (NDPR) and other applicable laws.

Information We Collect

When you interact with our website, app, or customer service, we may collect the following:

Personal Information:

• Full name
• Email address
• Phone number
• Delivery address
• Payment method (only processed securely, not stored by us)

Digital Information:

• Device and browser type
• IP address and location
• Cookies and usage data (pages visited, time on site, preferences)

How We Use Your Information

We use your data to:

• Fulfill your orders and deliver products
• Send order updates and customer service messages
• Personalize your shopping experience
• Improve our website, product offerings, and customer service
• Send promotions or newsletters (with your consent)

Data Sharing & Third Parties

We do not sell or rent your data. However, we may share it with:

• Delivery partners (to fulfill orders)
• Payment processors (for secure transactions)
• Service providers (email, hosting, analytics)

All third parties are required to keep your data confidential and use it only for agreed purposes.

How We Protect Your Data

We use industry-standard encryption and secure servers to protect your information. Access is limited to authorized staff and third parties who are contractually obligated to keep your data safe.

Your Rights Under NDPR

You have the right to:

• Request access to your personal data
• Ask us to update or correct inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Withdraw consent at any time
• Object to how your data is used (e.g., marketing)

To exercise any of these rights, email us at support@shopbiga.com.

Cookies and Tracking

ShopBiga uses cookies to improve your shopping experience. You can modify your browser settings to disable cookies, but doing so may limit some website functionality.

Children’s Privacy

ShopBiga does not knowingly collect personal data from children under 13. If you believe we’ve collected such data, please contact us immediately for deletion.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or our website.

Contact Us

For questions or complaints about your data, reach us at:

📧 support@shopbiga.com

📞 +234-9029-66-3926

ShopBiga – Shopping with love, protected by care.